Frequently asked Questions
This is a demonstration store.
Have questions? We’ve got answers! Our FAQ section is here to help you find information about orders, shipping, returns, and more. From how to track your order to understanding our sizing guide, you’ll find everything you need to shop with confidence.
Can’t find what you’re looking for? Our friendly customer service team is always ready to help.
Delivery times typically range from 3–10 business days for in-stock items. Custom or made-to-order furniture may take 4–8 weeks.
Yes, we offer international delivery to selected countries. Shipping costs and delivery times vary depending on the destination.
Shipping costs depend on the size, weight, and delivery location of your order. The exact cost will be calculated at checkout.
You can return most items within 30 days of delivery, provided they are unused and in original packaging. Custom-made items are non-returnable.
Unfortunately, custom-made furniture cannot be returned or refunded unless it arrives damaged or defective.
Yes, we offer optional assembly services for an additional fee in most delivery areas. You can select this during checkout.
Please contact our customer service within 48 hours of delivery and include photos of the damage. We will arrange a replacement or solution.
Yes, all our furniture comes with a standard 2-year warranty covering manufacturing defects.
